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DMCA & Copyright Policy

Last updated September 29, 2026

OUR POSITION

GetPublicIP Limited ("we", "us"), respects the intellectual property rights of others and expects our users to do the same. We will respond to valid notices of claimed copyright infringement in accordance with the United States Digital Millennium Copyright Act ("DMCA") (17 U.S.C. § 512) and the New Zealand Copyright Act 1994. Copyright infringement is also explicitly prohibited under our .

GetPublicIP is a transitory network communications service: we provide our customers with public IP addresses routed through our WireGuard tunnel infrastructure. We do not host customer content. When copyright holders identify infringement on websites or services hosted by our customers, we are generally unable to remove that content ourselves because it does not reside on our systems. We can, however, act on the IP-address assignment by notifying the customer, suspending their account, reclaiming the assigned address, or in cases of repeat infringement terminating service.

1. DESIGNATED DMCA AGENT

Notices of claimed copyright infringement should be sent to our Designated DMCA Agent:

Email:

2. NOTICE REQUIREMENTS

To be valid, a notice of claimed infringement must include, in accordance with 17 U.S.C. § 512(c)(3):

  1. A physical or electronic signature of a person authorised to act on behalf of the copyright owner;
  2. Identification of the copyrighted work claimed to have been infringed;
  3. Identification of the material that is claimed to be infringing, with sufficient detail (including a URL or IP address and timestamp where available) for us to locate it;
  4. Contact information for the complainant (address, telephone, email);
  5. A statement that the complainant has a good-faith belief that use of the material is not authorised by the copyright owner, its agent, or the law; and
  6. A statement, under penalty of perjury, that the information in the notice is accurate and that the complainant is authorised to act on behalf of the copyright owner.

Notices that do not substantially comply with these requirements will not trigger the procedures in this policy. Fraudulent notices are themselves actionable under 17 U.S.C. § 512(f).

3. HOW WE RESPOND

On receipt of a valid notice, we will:

  1. acknowledge receipt to the complainant within two (2) business days;
  2. forward the notice (with the complainant's identity, unless they have expressly requested confidentiality and we consider that reasonable) to the customer associated with the identified IP address, together with a deadline of seventy-two (72) hours to respond;
  3. if the customer does not respond, or does not provide a substantive response, suspend or reclaim the assigned IP address;
  4. record the event against the customer's account for repeat-infringer tracking.

Where the infringement is of an ongoing, high-volume, or particularly serious nature, we may take action before the 72-hour window elapses.

4. COUNTER-NOTIFICATION

If you are a GetPublicIP customer and you believe a takedown notice was issued in error or misidentification, you may send a counter-notification to our Designated Agent containing:

  1. Your physical or electronic signature;
  2. Identification of the material that was affected and the location (IP address, timestamp) before it was removed or disabled;
  3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
  4. Your name, address, and telephone number, and a statement consenting to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if you are outside the United States, of any judicial district in which GetPublicIP may be found, and that you will accept service of process from the complainant or its agent.

On receipt of a compliant counter-notification we will forward it to the original complainant. If the complainant does not notify us within ten (10) business days that they have filed a court action seeking a restraining order against the allegedly infringing activity, we may restore the affected service.

5. REPEAT INFRINGERS

In accordance with 17 U.S.C. § 512(i), it is our firm policy to terminate the accounts of customers who are repeat infringers. A "repeat infringer" is a customer against whom we have received three or more validated notices of claimed infringement within any twelve-month period, or who is the subject of a court finding of infringement. We may also terminate at an earlier point where the nature or severity of the alleged infringement warrants it.

6. NON-US COPYRIGHT NOTICES

If you are asserting rights under a law other than the U.S. DMCA (for example the New Zealand Copyright Act 1994 section 92C, EU Directive 2001/29, or the UK Copyright, Designs and Patents Act 1988), please send your notice to the same address and include:

  1. the statutory basis you rely on;
  2. identification of the work and of the allegedly infringing material;
  3. contact details; and
  4. a signed statement of good-faith belief.

We will apply an equivalent process appropriate to the law you rely on.

7. MISUSE OF THIS PROCESS

Sending a materially false notice or counter-notification exposes the sender to liability for damages under 17 U.S.C. § 512(f) and under equivalent laws in other jurisdictions. We reserve the right to refer repeated misuse to the affected party's counsel and to the appropriate authorities.

8. CONTACT

All copyright notices and counter-notifications should be sent to .

For other abuse reports, see our page.